Sony play it safe calling for an LCD TV safety inspection

Sony has issued a statement alerting the public of a possible issue with some 40 inch Bravia LCD TVs produced in 2007 and 2008.

Sony Bravia 2010 range of LCD TVsSony says that there have no incidents as yet, but it has still seen fit to release a statement regarding a possible problem with some Bravia LCD televisions purchased between mid-2007 and late-2008.

Sony’s statement is copied below:

Notice to owners of Sony BRAVIA 40 inch LCD TV – Safety Inspection and Rework Programme

We have recently become aware of a potential issue affecting a very limited number of BRAVIA LCD TV models, which were available for purchase in Australia from mid 2007 through to late 2008.

The model numbers are:

  • KDL-40X3100
  • KDL-40XBR
  • KDL-40W3100

This issue has come to our attention via a report from Sony Corporation in Japan that a limited number of these products might contain a component affected by a quality issue, which in a rare number of cases may over-heat and ignite inside the television and may possibly result in the melting of the upper rear casing of the television.

To date, there have been no reports of any damage to other property or physical injuries.

However, as part of our ongoing commitment to customer service and satisfaction, and as a precaution, Sony is voluntarily initiating a programme to perform a free inspection and, if necessary, a free repair.

If you own one of the products mentioned above, we invite you to contact our Customer Contact Centre on 1300 13 7669 (SONY) to arrange an inspection of your BRAVIA TV.

Following your request, Sony’s service representative will contact you to make arrangements to check your TV, and will repair it as promptly as possible if it has the affected component.

In the unlikely event that you are affected by this issue, we sincerely apologise for any inconvenience this may cause you. Your understanding and cooperation in this issue is highly appreciated.

Important: If you still own one of the products mentioned above and if you notice any abnormality (e.g. an unusual noise, smell or smoking) please turn it off immediately, unplug the power cable, stop using the TV and contact us.